RETURN POLICY
Thank you for ordering at Intouchables! If your item does not fit you have the right to return it within 14 days after arrival and get a refund.
Things to keep in mind when returning an item:
- All items must be unworn. When showing signs of wear, your money will not be refunded.
- Items must be returned in original packaging (as far as possible).
- Shipping costs for returns are payed by the customer.
- Please keep a proof of the dispatch (tracking number). In case the shipment is lost, there is still proof that the return has been shipped.
- After your retour arrives, refund will take 3-5 business days.
Items on sale or purchased via pre-order can not be returned!
If you would like to return your item, please send a mail to intouchables.info@gmail.com with the subject containing 'Retour'.
IMPORTANT:
Please note that items purchased via pre-order cannot be returned!